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ACCOUNT REGISTRATION AND USETERMS AND CONDITIONS
Last Updated: [August 10, 2026]
Company Information
Platform Name
Commerce Plus
Malaysia Entity
Legal Company Name
Commerce Plus Sdn. Bhd.
SSM Registration No.
200701000336 (758334-V)
Singapore Entity
Legal Company Name
Commerceplus Pte. Ltd.
Registration Number
202338168D
Date Incorporated
September 22, 2023
Registered Address
68 Circular Road #02-01, Singapore 049422
Website
https://partner.workwithcommerceplus.asia/
Support Email
partner@workwithcommerceplus.asia
Throughout these Terms and Conditions ("Terms"), the words "Company," "we," "our," and "us" refer, as applicable, to Commerce Plus Sdn. Bhd. (Malaysia) and Commerceplus Pte. Ltd. (Singapore), which operate within the Commerce Plus business and provide or support the Commerce Plus platform made available through https://partner.workwithcommerceplus.asia/ and related services.
The specific legal entity applicable to a user may depend on the user's jurisdiction, registration, contractual relationship, or the particular services being provided.
These Terms govern your registration for, access to, and use of the Commerce Plus platform, website, applications, and related services (collectively, the "Platform").
By creating an Account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and any additional policies incorporated by reference.
If you do not agree with these Terms, you must not register an Account or use the Platform.
1. Definitions
For the purposes of these Terms:
Account means the registered user account created to access the Platform.
Company means Commerce Plus Sdn. Bhd. (Malaysia) and/or Commerceplus Pte. Ltd. (Singapore), as applicable to the relevant user, jurisdiction, contractual relationship, or Services, unless otherwise specified.
Merchant means any business, seller, retailer, or organization using the Platform.
Personal Data means any information in respect of commercial transactions that relates directly or indirectly to a data subject who is identified or identifiable from that information or from that and other information in the possession of a data controller, subject to applicable Malaysian data protection law.
Platform means the Commerce Plus website, applications, software, dashboards, APIs, and related online services.
Services means all products, functions, tools, and services provided through the Platform.
User, you, or your means any individual or organization accessing or using the Platform.
2. Eligibility
To register an Account or use the Platform, you represent and warrant that:
You are at least eighteen (18) years of age, or the minimum legal age required under the laws of your jurisdiction.
You have the legal capacity to enter into binding agreements.
All information you provide is true, accurate, complete, and up to date.
You are not prohibited from using the Platform under any applicable law or regulation.
If registering on behalf of a company or organization, you are authorized to bind that entity to these Terms.
The Company reserves the right to refuse, suspend, or terminate any registration that does not satisfy these eligibility requirements.
3. Account Registration
To access certain features of the Platform, you must create an Account.
When registering, you agree to:
Provide accurate, complete, and current information.
Maintain and promptly update your registration details.
Use only your own identity or an identity you are legally authorized to represent.
Register only one Account unless the Company expressly authorizes multiple Accounts.
You must not:
Provide false, misleading, or fraudulent information.
Impersonate another individual or organization.
Use stolen, fabricated, or unauthorized identification.
Create Accounts through automated means unless expressly authorized.
Register Accounts for unlawful or fraudulent purposes.
The Company may request supporting documentation to verify your identity or the accuracy of your registration information where reasonably necessary to comply with applicable law, protect the security of the Platform, or prevent fraud.
Registration of an Account does not guarantee continued access to the Platform. Access remains subject to these Terms and the Company's ongoing compliance, security, and operational requirements.
4. Identity Verification
To maintain a secure and compliant Platform, the Company may require identity verification before or after Account registration.
Verification measures may include:
Government-issued identification;
Proof of address;
Verification of contact information;
Verification of banking information where relevant;
Business registration documents for organizational Accounts; or
Any other documentation reasonably required to comply with applicable laws or regulatory obligations.
The Company may use trusted third-party service providers to assist with identity verification.
Failure to complete required verification may result in delayed registration, temporary suspension, restricted functionality, or termination of the Account.
5. Account Security
You are responsible for maintaining the confidentiality of your Account credentials, including your username, password, authentication methods, and any security codes associated with your Account.
You agree to:
Choose a strong and unique password.
Keep your login credentials confidential.
Notify the Company immediately if you become aware of any unauthorized access or suspected compromise of your Account.
Log out of shared or public devices after using the Platform.
You are responsible for all activities conducted through your Account unless applicable law provides otherwise.
The Company may implement additional security measures, including multi-factor authentication or other verification procedures, where reasonably necessary to protect users and the Platform.
6. Acceptable Use
The Platform is intended to provide lawful services in accordance with these Terms and applicable laws.
You agree to use the Platform responsibly, ethically, and only for its intended purpose.
You agree that you will not:
Use the Platform for any unlawful, fraudulent, deceptive, or misleading purpose;
Violate any applicable laws, regulations, or governmental requirements;
Interfere with or disrupt the operation, security, or integrity of the Platform;
Attempt to gain unauthorized access to any Account, system, database, network, or confidential information;
Introduce viruses, malware, ransomware, spyware, bots, scripts, or other malicious code;
Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Platform, except where expressly permitted by applicable law;
Copy, reproduce, modify, distribute, or commercially exploit any part of the Platform without prior written authorization;
Upload or transmit content that is illegal, defamatory, abusive, discriminatory, threatening, obscene, or otherwise objectionable;
Use automated software or artificial means to create Accounts or access the Platform unless expressly authorized by the Company.
The Company reserves the right to investigate any suspected misuse of the Platform and take appropriate action, including restricting or terminating access where necessary.
7. Fraud Prevention and Compliance
The Company is committed to maintaining a secure and trustworthy Platform.
To protect users, merchants, and the integrity of the Platform, the Company may implement reasonable fraud prevention, risk management, and compliance measures.
These measures may include:
Identity verification procedures;
Transaction monitoring;
Risk-based security assessments;
Detection of unusual or suspicious activities;
Automated fraud prevention systems;
Manual compliance reviews where appropriate.
The Company may temporarily suspend, restrict, or review an Account if there are reasonable grounds to believe that:
Fraudulent activity has occurred;
False or misleading information has been provided;
The Platform has been used in violation of these Terms;
The security of the Platform or other users may be at risk; or
Such action is required to comply with applicable law or a lawful request from a competent authority.
Where reasonably practicable, the Company will notify the affected user of such action unless prohibited by law or where doing so could compromise security or an ongoing investigation.
8. Privacy and Personal Data
The Company respects your privacy and is committed to protecting your Personal Data.
Personal Data collected, used, disclosed, stored, or otherwise processed through the Platform will be handled in accordance with the Company's Privacy Policy and applicable Malaysian data protection requirements, including the Personal Data Protection Act 2010 [Act 709], as amended from time to time, and applicable regulations, standards, codes, guidelines, and lawful directions issued under it.
Where applicable, the Company may collect and process Personal Data for purposes including:
Account registration and administration;
Identity, contact, and payment-related verification;
Providing and improving the Services;
Fraud prevention, risk management, and Platform security;
Customer or user support;
Compliance with legal, tax, accounting, regulatory, or law-enforcement obligations; and
Other purposes described in the Company's Privacy Policy or notified to you as required by law.
Personal Data may be disclosed to or processed by service providers, professional advisers, payment providers, hosting providers, verification providers, affiliates, merchants, or competent authorities where reasonably necessary and legally permitted.
Where Personal Data is transferred outside Malaysia, the Company will take steps required by applicable Malaysian law in relation to such cross-border transfers.
If mandatory privacy or data protection laws of another jurisdiction apply to a particular user or processing activity, nothing in these Terms is intended to exclude rights that cannot lawfully be excluded.
Nothing in this Section limits any rights granted to you under applicable privacy legislation.
9. Third-Party Services
The Platform may integrate with or make available products and services provided by independent third parties.
These services may include, without limitation:
Payment service providers;
Cloud hosting providers;
Identity verification providers;
Communication services;
Customer support platforms;
Analytics providers;
Security monitoring services;
Application programming interfaces (APIs).
The Company does not control the operation of independent Third-Party Services and is not responsible for their availability, accuracy, security, or performance, except to the extent required by applicable law.
Your use of Third-Party Services may also be subject to the terms, conditions, and privacy policies of the relevant provider.
Links to third-party websites are provided solely for convenience and do not constitute an endorsement or recommendation by the Company.
10. Intellectual Property
The Platform and all related content are protected by applicable intellectual property laws.
Unless otherwise stated, all rights, title, and interest in and to the Platform, including its software, design, text, graphics, logos, trademarks, databases, documentation, technology, and other proprietary materials, are owned by or licensed to the Company.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose.
Except as expressly permitted by these Terms or applicable law, you must not:
Copy or reproduce the Platform;
Modify or create derivative works;
Reverse engineer or decompile the Platform;
Sell, sublicense, rent, lease, or distribute any part of the Platform;
Remove copyright, trademark, or proprietary notices;
Use the Company's trademarks or branding without prior written permission.
All rights not expressly granted under these Terms are reserved by the Company.
11. User Content
You retain ownership of any content that you lawfully submit, upload, or transmit through the Platform ("User Content").
By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and process such User Content solely for the purpose of operating, maintaining, securing, and improving the Platform.
You represent and warrant that:
You own or have the necessary rights to submit the User Content;
The User Content does not infringe the intellectual property or other rights of any third party;
The User Content complies with applicable laws and these Terms;
The User Content does not contain malicious software or unlawful material.
The Company reserves the right to remove or restrict access to User Content where reasonably necessary to comply with applicable law, protect the rights of others, maintain Platform security, or enforce these Terms.
12. Account Suspension and Termination
The Company reserves the right to suspend, restrict, deactivate, or terminate any Account where it reasonably determines that such action is necessary to protect the Platform, comply with applicable laws, or enforce these Terms.
An Account may be suspended or terminated if, including but not limited to, the user:
Violates these Terms or any applicable Company policy;
Provides false, inaccurate, misleading, or incomplete information;
Fails to complete required identity verification procedures;
Uses the Platform for fraudulent, unlawful, or unauthorized purposes;
Compromises the security, integrity, or availability of the Platform;
Infringes the intellectual property or legal rights of any third party;
Creates an unreasonable legal, regulatory, or security risk for the Company or other users;
Fails to comply with requests reasonably necessary for legal or regulatory compliance.
Where reasonably practicable, the Company will provide notice before taking action. However, immediate suspension or termination may occur without prior notice where necessary to:
Prevent fraud or unlawful activity;
Protect the security of the Platform;
Comply with applicable laws or lawful governmental requests;
Protect the rights, property, or safety of the Company, its users, or third parties.
Suspension or termination shall not affect any rights, obligations, or liabilities accrued prior to the effective date of such action.
13. Account Closure
You may request the closure of your Account at any time by following the procedures made available through the Platform or by contacting the Company's support team.
Before processing an Account closure request, the Company may require reasonable identity verification to prevent unauthorized requests.
Following Account closure:
Access to the Platform may be permanently revoked;
Certain information may remain retained where required by applicable law;
Records may be preserved for fraud prevention, legal compliance, dispute resolution, tax obligations, auditing, or enforcement of these Terms;
Personal Data will continue to be processed in accordance with the Company's Privacy Policy and applicable law.
The closure of an Account does not release either party from obligations that arose before the Account was closed.
14. Platform Availability and Maintenance
The Company strives to maintain the availability, reliability, and security of the Platform.
However, the Platform is provided on an "as available" basis, and uninterrupted access cannot be guaranteed.
The Company may temporarily suspend or limit access to the Platform for reasons including:
Scheduled maintenance;
Emergency maintenance;
Software upgrades;
Security enhancements;
Infrastructure improvements;
System testing;
Third-party service interruptions;
Internet or telecommunications failures;
Cybersecurity incidents;
Compliance with legal or regulatory obligations.
The Company may modify, replace, improve, suspend, or discontinue any feature, functionality, or Service at any time where reasonably necessary for operational, technical, security, or legal reasons.
Where required by applicable law, reasonable notice of material changes will be provided.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Platform and all Services are provided on an "AS IS" and "AS AVAILABLE" basis.
Except as expressly stated in these Terms or required by mandatory law, the Company makes no representations or warranties, whether express, implied, statutory, or otherwise, including warranties regarding:
Merchantability;
Fitness for a particular purpose;
Non-infringement;
Availability;
Accuracy;
Reliability;
Compatibility;
Security;
Continuous operation;
Error-free performance.
The Company does not guarantee that:
The Platform will always be available;
Services will be uninterrupted;
Errors will be corrected immediately;
Information obtained through the Platform will always be accurate or complete;
Use of the Platform will achieve any specific commercial or financial outcome.
Nothing in this Section excludes any guarantee, warranty, right, remedy, or protection that cannot lawfully be excluded or restricted under the Consumer Protection Act 1999 [Act 599] or any other applicable mandatory law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of, or inability to use, the Platform or Services.
This limitation includes, without limitation:
Loss of profits;
Loss of revenue;
Loss of business opportunities;
Loss of goodwill;
Business interruption;
Loss or corruption of data;
Loss of anticipated savings;
Costs of substitute services;
Reputational damage.
Where liability cannot lawfully be excluded, the Company's total aggregate liability arising from or relating to these Terms shall not exceed the greater of:
The total amount paid directly by you to the Company during the twelve (12) months preceding the event giving rise to the claim; or
RM 500.
Nothing in these Terms excludes or limits liability for:
Fraud or fraudulent misrepresentation;
Willful misconduct;
Death or personal injury caused by negligence where applicable law so provides;
Any liability that cannot legally be excluded or limited.
17. Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company, its parent companies, subsidiaries, affiliates, directors, officers, employees, contractors, licensors, service providers, successors, and assigns from and against any claims, liabilities, losses, damages, judgments, penalties, costs, and reasonable legal fees arising out of or relating to:
Your breach of these Terms;
Your violation of applicable laws or regulations;
Your misuse of the Platform;
Your infringement of the rights of any third party;
Fraudulent, deceptive, or unauthorized conduct attributable to your Account.
This indemnification obligation shall not apply to the extent that the claim results directly from the Company's own fraud, willful misconduct, or negligence where such limitation is prohibited by applicable law.
18. Force Majeure
The Company shall not be liable for any delay, interruption, or failure to perform its obligations under these Terms where such delay or failure results from events beyond its reasonable control.
Such events may include, without limitation:
Natural disasters;
Floods;
Earthquakes;
Fires;
Epidemics or pandemics;
War, terrorism, or civil unrest;
Government actions or restrictions;
Power failures;
Internet or telecommunications outages;
Cybersecurity incidents;
Cloud infrastructure failures;
Labor disputes;
Acts or omissions of third-party service providers; or
Any other event that could not reasonably have been anticipated or prevented.
The Company will use commercially reasonable efforts to minimize the impact of such events and resume normal operations as soon as reasonably practicable.
19. Changes to the Platform and Terms
The Company may update, modify, enhance, suspend, or discontinue any part of the Platform or Services where reasonably necessary for operational, technical, legal, security, or business purposes.
The Company may also revise these Terms from time to time.
Where changes materially affect users' rights or obligations, the Company will provide reasonable notice through the Platform, by email, or by other appropriate means where required by applicable law.
Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of the updated Terms, unless applicable law requires additional consent.
If you do not agree to the updated Terms, you must discontinue use of the Platform.
20. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Malaysia, including applicable principles under Malaysian contract and electronic commerce law, without prejudice to any mandatory law that applies to a particular transaction or user.
Nothing in these Terms limits any mandatory rights granted to consumers under the Consumer Protection Act 1999 [Act 599] or any other applicable law where such rights cannot legally be excluded or restricted.
In the event of any dispute arising out of or relating to these Terms or the Platform, the parties agree to first attempt to resolve the matter through good-faith negotiations.
If the dispute cannot be resolved within thirty (30) days after written notice, either party may submit the dispute to a court of competent jurisdiction in Malaysia, unless applicable mandatory law provides otherwise.
Where a user qualifies as a consumer and the dispute falls within the jurisdiction of the Tribunal for Consumer Claims Malaysia or another legally competent forum, nothing in these Terms prevents that user from exercising any right to bring a claim before such forum.
Nothing in this Section prevents either party from seeking urgent injunctive or equitable relief where necessary to protect its legal rights.
21. General Provisions
21.1 Entire Agreement
These Terms, together with the Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding your use of the Platform.
They supersede all previous agreements, communications, and understandings relating to the same subject matter.
21.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, while the remaining provisions shall remain in full force and effect.
21.3 No Waiver
The failure or delay of the Company to enforce any provision of these Terms shall not constitute a waiver of any right or remedy.
Any waiver shall only be effective if made in writing by an authorized representative of the Company.
21.4 Assignment
You may not assign, transfer, or delegate any rights or obligations under these Terms without the Company's prior written consent.
The Company may assign or transfer these Terms in connection with:
A merger;
Acquisition;
Corporate restructuring;
Sale of assets; or
Change of control.
21.5 Survival
The following provisions shall survive the termination of these Terms or your Account where necessary by their nature:
Intellectual Property;
User Content;
Limitation of Liability;
Indemnification;
Governing Law;
Dispute Resolution;
Privacy obligations;
Any provision intended to survive termination.
21.6 Language
These Terms may be translated into multiple languages for convenience.
In the event of any inconsistency between the English version and any translated version, the English version shall prevail, except where mandatory local law requires otherwise.
21.7 Electronic Communications and Acceptance
You agree that communications, notices, records, acknowledgements, and agreements relating to the Platform may be created, sent, received, stored, or accepted electronically where permitted by applicable law.
Your electronic acceptance of these Terms, including by creating an Account, selecting an acceptance box or button, or otherwise indicating consent through the Platform, may constitute evidence of your agreement to these Terms in accordance with applicable Malaysian law, including the Electronic Commerce Act 2006 [Act 658].
Nothing in this clause requires a person to use or accept electronic communications where applicable law requires consent or a different form.
22. Contact Information
If you have any questions regarding these Terms or the Platform, you may contact the Company using the information below.
Platform Name
Commerce Plus
Malaysia Entity
Legal Company Name
Commerce Plus Sdn. Bhd.
SSM Registration No.
200701000336 (758334-V)
Singapore Entity
Legal Company Name
Commerceplus Pte. Ltd.
Registration Number
202338168D
Date Incorporated
September 22, 2023
Registered Address
68 Circular Road #02-01, Singapore 049422
Website
https://partner.workwithcommerceplus.asia/
Support Email
partner@workwithcommerceplus.asia
The Company will make reasonable efforts to respond to inquiries within an appropriate timeframe, subject to the nature and complexity of the request.
Effective Date
These Terms become effective on the earlier of:
The date you create an Account;
The date you first access or use the Platform; or
The date you otherwise indicate your acceptance of these Terms.
By continuing to use the Platform after these Terms become effective, you acknowledge that you have read, understood, and agree to be legally bound by them.
© 2026 Commerce Plus Sdn. Bhd.
All rights reserved.
Commerce Plus | Account Registration and Use Terms and Conditions
PRIVACY POLICY
Last Updated: [6 August 2026]
This Privacy Policy explains how Commerce Plus Sdn. Bhd. (Malaysia) and Commerceplus Pte. Ltd. (Singapore), collectively referred to as “Commerce Plus”, “we”, “us” or “our” as applicable, collect, use, disclose, store and protect personal data when you access our website, register an account, use our platform, contact our support team, or use any related online services.
By using our website, platform, dashboard, account registration page or related services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is intended to comply with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (“Malaysia PDPA”), and, where Commerceplus Pte. Ltd. or Singapore-related processing applies, the Personal Data Protection Act 2012 of Singapore (“Singapore PDPA”), together with other applicable data protection requirements.
1. Personal Data We May Collect
We may collect personal data that you provide to us directly or that is collected through your use of our website or platform.
This may include:
Full name;
Contact number;
Email address;
Country or place of residence;
Account username or login details;
Registration information submitted through forms;
Business or partner-related information, where applicable;
Support enquiry details;
Communication records with our support team;
Verification information, where required;
Device information, IP address, browser type, operating system and usage data;
Any other information you choose to provide to us.
We will only collect personal data that is reasonably required for account registration, platform access, support communication, verification, security, compliance, service operation or other legitimate business purposes.
2. How We Collect Personal Data
We may collect personal data when you:
Visit our website or platform;
Register or create an account;
Submit an online form;
Contact us through WhatsApp, email, phone, live chat or other support channels;
Communicate with our support team;
Update your account information;
Use our dashboard, portal or online services;
Respond to our enquiries or verification requests;
Interact with our website cookies, analytics tools or technical systems.
We may also collect technical data automatically when you use our website or platform, such as IP address, browser type, device information, pages visited, access time and platform usage activity.
3. Purposes for Collection, Use and Disclosure
We may collect, use, disclose and process your personal data for the following purposes:
To register, create and manage your account;
To verify your identity, contact details or account information;
To provide access to our website, platform, dashboard or related services;
To communicate with you regarding your account, registration, support enquiry or platform use;
To provide customer support, account assistance and technical assistance;
To review account information for accuracy, security and compliance;
To prevent fraud, unauthorised access, misuse, abuse or unlawful activity;
To maintain platform security, system integrity and service quality;
To process support requests, enquiries, feedback or complaints;
To manage business, partner or platform-related records;
To comply with legal, regulatory, compliance, audit or reporting requirements;
To enforce our Terms & Conditions, policies or platform rules;
To improve our website, platform, services, user experience and support processes;
To send service-related notices, account updates or important platform information;
To carry out any other purpose that is reasonably related to the above.
We will not use your personal data for purposes that are unrelated to the above unless we have obtained your consent or are otherwise permitted or required by law.
4. Consent
By submitting your personal data to us, registering an account, using our platform, or communicating with our support team, you consent to our collection, use, disclosure and processing of your personal data for the purposes stated in this Privacy Policy.
If you provide personal data relating to another person, you confirm that you have obtained that person’s consent to provide such data to us and for us to collect, use, disclose and process it in accordance with this Privacy Policy.
5. Withdrawal of Consent
You may withdraw your consent for the collection, use or disclosure of your personal data by contacting us using the contact details provided in this Privacy Policy.
Please note that withdrawal of consent may affect our ability to provide account access, platform services, verification, support, communication or related services to you.
We may require reasonable time to process your withdrawal request. We may also continue to retain, use or disclose personal data where permitted or required by law.
6. Disclosure of Personal Data
We may disclose your personal data where reasonably necessary for the purposes stated in this Privacy Policy.
This may include disclosure to:
Our employees, officers, authorised representatives and support team;
Related companies, affiliates or business units, where applicable;
IT service providers, hosting providers, cloud service providers and system vendors;
Payment, verification, compliance or security service providers, where applicable;
Professional advisers, auditors, insurers, consultants or legal advisers;
Business partners, merchants or platform-related parties, where necessary for legitimate operational purposes;
Government authorities, regulators, law enforcement agencies or courts, where required by law;
Any other party where disclosure is necessary to protect our rights, platform security, users, partners, merchants or business operations.
We will take reasonable steps to ensure that third parties who process personal data on our behalf protect such data and use it only for authorised purposes.
7. Overseas Transfer of Personal Data
Your personal data may be stored, processed or transferred outside Malaysia or Singapore where our service providers, cloud systems, support systems, related companies or business operations are located in other jurisdictions.
Where personal data is transferred outside Malaysia or Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection required under the applicable data protection laws, including the Malaysia PDPA or Singapore PDPA, as applicable.
8. Accuracy of Personal Data
You are responsible for ensuring that the personal data you provide to us is accurate, complete and up to date.
You should notify us promptly of any changes to your personal data, including your name, contact number, email address or account information.
We may request updated information or supporting documents where reasonably necessary for verification, account review, security or compliance purposes.
9. Protection of Personal Data
We will take reasonable security measures to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
Such measures may include access controls, password protection, system monitoring, secure storage, internal access restrictions and other administrative, technical or organisational safeguards.
However, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your login details, password and account credentials confidential.
10. Retention of Personal Data
We will retain your personal data only for as long as it is necessary for the purposes for which it was collected, or as required for legal, regulatory, accounting, audit, compliance, security, dispute resolution or legitimate business purposes.
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise or dispose of it in accordance with applicable requirements and our internal policies.
11. Access and Correction
You may request access to the personal data that we hold about you, or request correction of any inaccurate or incomplete personal data.
We may require you to verify your identity before processing your request.
We may charge a reasonable administrative fee for handling access requests, where permitted by law. If a fee applies, we will inform you before processing your request.
We may refuse or limit access or correction requests where permitted under applicable law.
12. Cookies and Similar Technologies
Our website or platform may use cookies, analytics tools, tracking technologies or similar technologies to improve website functionality, security, performance, user experience and service quality.
Cookies may collect information such as browser type, device information, IP address, pages visited, access time and website usage activity.
You may adjust your browser settings to disable cookies. However, some website or platform features may not function properly if cookies are disabled.
13. Marketing and Service Communications
We may send you service-related communications, including account notices, platform updates, security alerts, support messages and administrative information.
Where we send marketing or promotional communications, we will do so only where permitted by law or with your consent where required.
You may opt out of marketing communications by following the instructions in the message or by contacting us. Please note that you may still receive service-related or account-related communications even after opting out of marketing messages.
14. Third-Party Websites and Links
Our website or platform may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content, security or policies of third-party websites or services. You should review the privacy policies of such third parties before providing any personal data to them.
15. Data Breach Notification
If we become aware of a data breach involving personal data, we will assess the situation and take reasonable steps to contain, investigate and remediate the breach.
Where required under applicable law, we will notify the relevant authorities and affected individuals as soon as practicable.
16. Minors
Our website, platform and account registration services are not intended for individuals who are under 18 years old, unless consent or authorization from a parent or legal guardian has been obtained where required.
If we become aware that personal data has been collected from a minor without appropriate consent or authorization, we may take steps to delete, restrict or suspend the relevant account or information.
17. Updates to This Privacy Policy
We may update or revise this Privacy Policy from time to time.
Any updated version will be published on our website or platform, and the “Last Updated” date will be revised accordingly.
Your continued use of our website, platform or services after the updated Privacy Policy is published constitutes your acknowledgement of the updated Privacy Policy.
18. Contact Us / Data Protection Officer
If you have any questions about this Privacy Policy, or if you wish to request access to or correction of your personal data, withdraw consent, or make a data protection enquiry, you may contact us at:
Malaysia Entity
Company Name: COMMERCE PLUS SDN. BHD.
SSM Registration No.: 200701000336 (758334-V)
Address: Suite C-13-D3, Plaza Mont Kiara, 2, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Singapore Entity
Company Name: Commerceplus Pte. Ltd.
Registration Number: 202338168D
Date Incorporated: September 22, 2023
Registered Address: 68 Circular Road #02-01, Singapore 049422
Email: partner@workwithcommerceplus.asia
Commerce Plus | Privacy Policy